Terms and Conditions

Terms and Conditions

Last Updated: June 30, 2026

Please read these Terms and Conditions ("Terms") carefully before accessing or using the website, coaching programs, memberships, assessments, online community, subscriptions, digital products, or any other services offered by Personalized Holistic Healing LLC ("Company," "we," "us," or "our").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Service.

Definitions

• Company means Personalized Holistic Healing LLC, Albertson, New York.
• Website means https://personalizedholistichealing.com/
• Service means our Website, coaching services, memberships, subscriptions, assessments, digital products, online community, and related offerings.
• Subscription means a recurring paid membership or service.
• Content means information, comments, images, documents, videos, or other materials submitted by you.

Eligibility

You must be at least eighteen (18) years of age and legally capable of entering into this agreement to use the Service.

Nature of the Service

Personalized Holistic Healing LLC provides wellness coaching and health education services only. Any professional healthcare licenses held by members of our team are not being exercised through this wellness coaching service, and no licensed healthcare services are provided through this Website or our programs.

Our services are educational and are not a substitute for medical advice, diagnosis, treatment, or individualized healthcare. We do not diagnose, treat, cure, or prevent disease, prescribe medication, or provide medical diagnosis or treatment. Any wellness laboratory testing discussed or recommended is provided solely for educational and wellness purposes and should never replace evaluation by your licensed healthcare provider.

Use of the Service does not create a physician-patient, provider-patient, therapist-patient, or other licensed healthcare relationship.

Programs, Purchases, and Subscriptions

We offer wellness coaching programs, educational courses, memberships, subscriptions, assessments, workshops, and digital products.

By purchasing any Service, you authorize us and our payment processors to charge your selected payment method.

Subscriptions automatically renew unless cancelled before the renewal date. Cancellation prevents future renewal charges but does not refund the current billing period.

Unless otherwise required by applicable law or expressly stated in writing, all purchases are final and non-refundable.

If you believe a billing error has occurred, please contact us before initiating a chargeback. We reserve the right to suspend or terminate access during any payment dispute.

We may modify pricing at any time. Existing purchases are unaffected. Subscription pricing changes apply at renewal after reasonable notice.

User Accounts

You are responsible for maintaining accurate account information and safeguarding your login credentials. We may suspend or terminate accounts that violate these Terms or applicable law.

Your Content

You retain ownership of Content you submit. By submitting Content, you grant us a non-exclusive license to use, display, reproduce, and distribute it solely for operating and improving the Service. You represent that you have the legal right to submit such Content.

Community Guidelines

Participation in our online community is a privilege. You agree not to post unlawful, abusive, defamatory, misleading, infringing, or inappropriate content, disclose another person's confidential information, or solicit members without permission.

We reserve the right, but not the obligation, to monitor, moderate, edit, remove, suspend, or terminate community participation at our sole discretion.

Information shared by members reflects personal experiences only and is not medical advice. Content voluntarily shared within subscriber channels may be visible to other authorized members and should not be considered private or confidential.

Testimonials

Testimonials represent individual experiences only. They are not guarantees of future or typical results. References to health improvements describe personal experiences only and should not be interpreted as claims that our coaching services diagnose, treat, cure, prevent, or reverse disease.

Use of Artificial Intelligence (AI)

We use AI-assisted technology to organize wellness information you voluntarily provide and generate educational summaries, wellness communications, and general wellness insights.

Personalized Holistic Healing LLC provides wellness coaching and health education services only. Any professional healthcare licenses held by members of our team are not being exercised through this wellness coaching service, and no licensed healthcare services are provided through this Website or our programs.

AI-generated content is intended solely for educational and wellness purposes. It is not medical advice, diagnosis, treatment, or a substitute for licensed healthcare. Artificial intelligence may produce incomplete, inaccurate, or outdated information and should never be relied upon as the sole basis for healthcare decisions.

Information processed using AI is handled in accordance with our Privacy Policy. A member of our team reviews AI-assisted materials whenever appropriate. You may request human review, ask whether you are communicating with AI or a person, or decline AI-assisted processing where reasonably feasible.

SMS Terms

If you opt into SMS communications, you consent to receive recurring text messages related to appointments, educational content, account updates, and communications you have requested. Reply STOP to unsubscribe or HELP for assistance. Message and data rates may apply.

Third-Party Websites

We are not responsible for third-party websites, products, or services linked through the Service. Your use of third-party websites is governed by their own terms and privacy policies.

Termination

We reserve the right to suspend or terminate access to the Service if you violate these Terms, applicable law, or engage in conduct that may harm the Company or other users.

Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, Personalized Holistic Healing LLC shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of the Service.

Our total aggregate liability shall not exceed the total amount paid by you during the twelve (12) months preceding the event giving rise to the claim.

Governing Law

These Terms shall be governed by the laws of the State of New York without regard to conflict-of-law principles. Any legal action shall be brought exclusively in the appropriate state or federal courts located in Nassau County, New York, unless otherwise required by law.

Changes to These Terms

We may update these Terms periodically. Continued use of the Service after revised Terms become effective constitutes acceptance of the updated Terms.

Terms & Conditions

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